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Terms & Conditions

Privacy Policy

The Gas Company cares about your privacy rights and exercises precautions to ensure your information is secure.

Collection of Information
Information is collected by filling out the Request for Access form on the Hawaii Gas Guide Web site. Customer billing information is not collected.

Passive Collection of Information
In addition to the information you actively provide on the contact form on this Web site, The Gas Company collects information about how you interact with this Web site. Passive information may be used for testing, to improve user experience on this Web site and/or to compile broad, aggregate demographic data for internal purposes and for disclosure to the sponsors described on this Web site. Passive information does not identify you by name, and The Gas Company does not link your IP address to your personally identifiable information.

Sharing of Information
The Gas Company is committed to ensuring your privacy. Personal information is used only for contact purposes regarding the information described on the Web site. Information will never be shared, sold, or rented to anyone else without your explicit permission or unless ordered by a court of law.

The Gas Company takes great care in maintaining security precautions to prevent unauthorized access of personal information. However, The Gas Company does not guarantee that unauthorized access will never occur.
Questions, Removal from Mailing List, Update Information Please direct any questions, requests for removal from The Gas Company’s mailing lists, or information updates to P.O. Box 3000, Honolulu, Hawaii 96802-3000 or call 594-5689. Please provide your exact name and address.

Links to Other Web sites

This Web site contains links to other Web sites. The Gas Company does not exercise control over the information, products, services or policies of the linked third-party Web sites. Please read the privacy policies of each third-party Web site. This Privacy Policy applies solely to the information collected on this Web site.

Acceptance of Terms and Changes to Privacy Policy
Your use of this site indicates an acceptance of the terms of this Privacy Policy. The Gas Company reserves the right to update or amend this Privacy Policy at any time.